Account Deposits

There are four ways to deposit into your account with

Instant Deposit Methods

Deposit using POLi

  • POLi allows you to instantly transfer funds from your Australian bank account to your account with
  • You must have an internet banking facility already setup with your bank.
  • There are no fees or charges.
  • Visit the POLi website for more information.

Deposit using your credit/debit card

  • only accepts Mastercard and VISA.
  • Credit/Debit card deposits can only be made in Australian dollars. If your account is held in another currency, you will be shown what amount of Australian dollars will be debited to your card.
  • To prevent credit/debit card fraud, any subsequent account withdrawals can only be made to the same credit/debit card.
  • also records the IP address of your computer so that people fraudulently using credit/debit cards can be prosecuted by the authorities.

Other Deposit Methods

Deposit into our bank account

  • Australian law prohibits our customers from anonymously depositing "cash" into our bank account.
  • Australian customers can deposit cheques into our account, or transfer money directly from their bank account to ours. Funds will be available after they have cleared.
  • International customers can make telegraphic/wire transfers.
  • No fees are applicable.
  • Bank account details are available through the My Account section of our site.
  • Deposits will only be processed between 8am and 3pm Monday to Friday.

Deposit Using BPay

Biller Code: 23580

Reference: Please Log On
Telephone & Internet Banking - BPay
Call your bank, credit union or building
society to make this payment from your
cheque, savings or credit card account.
More info:
  • Australian customers can deposit funds using BPay
  • Australian banks allow money to be transferred overnight via telephone and internet banking, with no fees or limits.
  • Our BPay Biller Code is 23580.
  • After you have logged on, your BPay Reference number can be found in the banking section of our website.
  • Deposits will only be processed between 8am and 3pm Monday to Friday.

Account Withdrawals

There are two ways to withdraw from your account with

Withdraw to your credit/debit card

  • If you deposit into your account using your credit/debit card, any subsequent account withdrawals can only be made to the same credit/debit card.
  • No withdrawals can be submitted until your card has been verified. Follow the steps outlined in your account to complete the verification online.
  • No fees are applicable.*

Withdraw to your bank account

  • Australian customers can have money deposited directly into their bank account. Deposits usually take place overnight.
  • International customers can receive telegraphic/wire transfers to their bank account.
  • Customers requesting telegraphic transfers must cover the costs charged by our bankers (currently $30 AUD).
  • No fees are applicable.*

* Funds deposited must first be invested before withdrawals are permitted.

Withdrawals are processed each weekday. Your withdrawal must be received by 3pm in order to be processed the same day.

Please note: Funds must be returned to the original source where possible. For example, if you deposit funds by credit/debit card, withdrawals up the amount of your deposit will be sent via credit/debit card.